Questions To Ask When Needing Your Leesburg, VA, Roof Replaced

12 Questions To Ask Your Leesburg, VA,
Roofing Contractor

How To Ensure You Hire The Best Local Roofing Company


When it’s time to replace your Leesburg, VA, roof, you have a lot of difficult decisions to make. Materials, timing, and cost are just a few of the factors you must consider. But before any of that, you must choose the right roofing contractor for the job.

Hiring the right company is essential. It’s not just about who offers the best deal but who will provide the best quality and experience. The right roofing contractor can make all the difference in your satisfaction with the project’s outcome.

Everyone has heard a horror story about a contractor who did shoddy work, took forever to complete the job, or left the homeowner with an unbalanced bill. To ensure this doesn’t happen to you, it’s important that you take time to research their services and get references from previous customers.

So before you sign any contracts or agree to any arrangements, consider the 12 items below to vet each company properly.


1. Length Of Time In Business

Be sure to ask any roofing contractor how long they have been in business. The more time, the better!

By understanding how long they have been in business, you can eliminate shady, fly-by-night roofing contractors operating in the area. While that doesn’t mean you should eliminate all new companies from your search, you should proceed with caution.

Even if they are well-meaning, they may not have the operational maturity or experience to deliver the results you need.


2. Does The Company Have Insurance?

Only hire someone with insurance for your Leesburg, VA, roof. Any legitimate company is going to have general liability. General liability is meant to pay for any damage to your house due to the company.

You also want to check for workers’ compensation insurance so that if someone is hurt, they are covering the injury rather than you getting sued for an injury that occurred on your property.


3. Ask For Customer Referrals

Ask the roofing contractor for any customer referrals they can give you. Granted, you can often go online and find reviews about a company. You may also want to ask about any current roofs they are working on so you can drive by and see how it looks and how the company is working on the roof.


4. Is Work Completed By The Company Or By Subcontractors?

Many roofing companies use subcontractors rather than having their own staff handle their projects. The problem with companies that use subcontractors is inconsistency and a lack of accountability.

You want to know who will be working on your roof. If the company uses only subcontractors, you can never tell who is completing the work on your property.


5. What Type Of Licensing Does The Company Have?

In Virginia, every roofer should have an up-to-date license to work on your home. Don’t be afraid to ask for proof of licenses, certifications, or any other information on their ability to complete the job.

If a company has no license, consider it a red flag that they may not do a stellar job on your asphalt roof.


6. What Steps Are Taken To Prevent Damage To
The Landscaping?

A replacement roof for your Loudon County home is a big enough investment without worrying about damage to your landscaping.

We’ve heard many stories of homeowners discovering that their roofing company destroyed all their plants, trees, and flowers. Ask any potential roofing contractor what steps they take to prevent damage to your home and yard.


7. How Are Gutters On Homes Protected?

Ladders are often used to access the work area when installing asphalt roofing. However, ladders can damage your gutters – unless the roofing contractor takes time to safeguard your home.

Replacing your gutter system after a roof repair is an unnecessary expense. Ask the company upfront how they plan on protecting your gutters from damage during the installation.


8. Does The Price Include The Removal Of The Old Roof?

Some contractors surprise their customers with fees for debris and waste removal. You want to ask up front if the price you’re getting includes the removal of your old roof.

If not, ask what it costs to remove the old roof and have them include it in their bid. This way, you can properly budget and plan for all the costs associated with your new roof.


9. What Type Of Warranty Is Included?

Almost every modern asphalt roof will include a manufacturer’s warranty.

However, you want to check what type of warranty they offer on their work. Find out what it covers, how long it lasts, and who is responsible for replacement and repairs.

If no warranty is provided, you are taking a significant gamble on whether it will be installed correctly if the roofing contractor is not guaranteeing their work.


10. What Is The Process For Ensuring No Nails Are
Left Behind?

Nothing is more stressful than a flat tire. But if your roofing contractor isn’t careful, they could leave nails and other potentially harmful materials behind.

Request a magnet be run to ensure no nails are left behind on walkways and the driveway. In most cases, a legitimate roofing contractor will minimize any mess, including nails left behind.


11. Is The Estimate In Writing?

If the roofing contractor gives you a number without giving it in writing, you may want to move on to another choice. Having a formal and detailed cost estimate protects you from hidden or surprise fees being tacked on at the end.


12. What Payment Arrangements Are Offered?

Does the company work with your home insurance company? Do they require a partial fee upfront before starting work? Does the roofing contractor want the entire lump sum upfront?

These are valid payment questions to ask any potential contractor handling your Leesburg, VA, asphalt roofing.


Get Started On Your Roofing Replacement Project With
the Local Leesburg, VA, Professionals

If you want to replace your Leesburg, VA, area roof, we invite you to reach out to us for a free estimate on your roof. Our team has years of experience and a proven process for all your roofing needs.

Contact Milcon Design & Build today at [tel] for a free consultation!

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Matt Kavanah

Matt Kavanah is the owner of Milcon Design & Build. He has 20+ years of experience and has a simple philosophy, only the absolute best will do. On every single job. For every single customer. Down to every single detail.

Our Reviews Speak Volumes About How We Treat Each And Every Customer

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Nolian Papa
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Excellent work, and the estimating scheduling process was very quick and hassle free. I'm really glad I went with Milcon.
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Jonelle Hilleary
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We’re so pleased to be able to provide this review of our recent window replacements project with Milton Design and Build- all in all, truly a 5 star event. Owner, Matt Kavanah, followed up on a Thumbtack request for proposals with a home visit to see what we needed and how Milcon Design and Build could help. Matt explained the process, how long it would take to order and get ready for the installation, and most importantly, what we could expect as performance from the ProVia window and door products recommended for our home. Matt indicated that he would have Project Manager, Josh, come out and take precise measurements to make up the order, but for the proposal pricing he was able to give us a very competitive bid based on our conversation that day. We kept coming back to Matt’s straightforward conversation and the value of the windows we would be ordering. The price and quick time-to-install just sealed the deal. Matt made some key suggestions that, after our installation today, proved to be great advice. One of the reasons we chose to do a window replacement now (January) was the cold spots in both our primary bedroom and dining room - opposite ends of our house. Even upgraded HVAC hadn’t been able to overcome the heat loss. Tonight, with a new package of high-efficiency thermally broken windows and sliders installed, we’re actually turning the thermostat down because we’re warm! Thank you to Matt, Josh, Luis, Martin, and the rest of the crew for a great job, for explaining all the tips and techniques to get the most out of the new windows and front door, as well as to keep them looking beautiful for years to come! Thank you, Milcon Design and Build for working with us on this purchase… you guys are awesome!
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Thomas Volk
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Outstanding! After weeks of countless window contractor interviews, we found the perfect company. Matt at Milcon, with his many years of experience, provided us with detailed product descriptions to meet our environment requirements, that included muffling the Ashburn Data Center and air traffic noise. They installed over 40 windows in two days! Most important, my wife is so happy with our choice.
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Willmer Romero
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I went to Milcon for a quote and they came in under the competition. The staff was super professional and did everything I asked for. The team was quick and was done within hours. I would go back for any future projects.
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Bernadette Rahmani
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Matt was very professional, gave us very good advice for the 2 massive doors we had to replace. We were very happy with the process, the execution of the project and the products. We had a very pleasant experience with Matt and his installation crew. Thank you so much.
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Meghan Kavanah
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Excellent customer service. Quick install. Impeccable job. Would highly recommend!
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Josh Evans
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Right on time. Matt and his team did what they said they were going to do when they said they were going to do it. Painless process from start to finish. I had a new roof in about 48 hours. Highly recommended.
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Justin Houghton
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We were in need of a roof replacement so we threw out a few requests on Thumbtack and I’m glad we did since it brought us to Milcon Roofing. Matt reached out very quick and if I recall correctly came out the following day to discuss options. He wasn’t pushy or trying to just sell me something. It was clear he has been in the business for years and more or less just informed me of my options. He also noted his crew gets certified on the roofing systems which we really liked. So we needed up asking for a quote and it was very fair and competitive. I will say, Matt was very professional, quick to reply to texts, his quote was very fair, and his crew was on time and knocked out the job out in less than one day. Oh, also their clean up was outstanding. While I hope to never see Matt again (since the roof will last many more years than we should be here) I would 100% call him back for any future work here or at our next home. If you need a new roof, give them a call, you won’t regret it!
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Jorge Manuel Trasmonte
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We hired Milcon Roofing, Design & Build for replacing the original aluminum siding on our house. Matt took the time to explain different options and we opted for the insulated siding. Matt was very easy to work with and communicated with us through the entire process. The work crew did an great job despite some days with rough weather. We are very happy with the results, less cold drafts, a reduction in noise and a more modern looking exterior. Everything looks great! Can't recommend enough.
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Kristina Milberg
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Matt and his team were great to work with, would recommend!

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